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Hussein Mohamed Yousry

Senior Dispatcher at Talabat

Giza, Egypt
  • Customer Service
  • Tour Operator and Operation
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

Work Experience

Senior DispatcherFull Time

Talabat

February 2017 - Present • 4 yrs, 11 months

Account AdvisorFull Time

Raya Contact Center

August 2016 - Present • 5 yrs, 5 months

Senior Customer ServiceFull Time

Mamiba for Cosmetic and Hotel Supply

April 2016 - Present • 5 yrs, 9 months

Assistant Sales ManagerFull Time

Mamiba care

March 2016 - Present • 5 yrs, 10 months

Education

  • Al Shariaa & LAW in LAW

    Al-Azhar University - Egypt 1999 to 2004. 5 Years
  • Bachelor's Degree in LAW

    Faculty of law - Egypt 2000 to 2004. 4 Years
  • High School - Thanaweya Amma

    Al Azhar Hight School - Egypt 1999

Achievments

During the Egyptian revelation at 2011, The security forces was delecent and I was requested to group all our clients in the cross the different destinations(The clients was in the temples and sights, hotels,trips..etc) and inform them with the new departure date. The cell phone service was not working at that time and I could not reach out for our colleagues on the ground to inform them so they can inform the clients. I used the land lines, FAX machines the best way I can to leave massages and recalled over and over again till I reached all our colleagues so I make sure that they are ok and update them with any changes.

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Skills
Tools and Fields of Expertise

  • Customer Service
  • Tour Operator and Operation
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Hotel Reservation
  • Android
  • Opera
  • Suit 8
  • Administrations
  • Call Center
  • Adobe Photoshop
  • Motakamel

Languages

  • Arabic

    Fluent
  • English

    Advanced
  • Russian

    Advanced

Training & Certifications

  • Fire Fighting

    Egyptian Fire Association · 2014
  • Time Managment

    Iberotel Club Fanara hotel · 2009
  • ICDL

    ministry telecommunication · 2008
  • BBSA

    Future Generation Foundation · 2007
  • Russian Course

    Russian Culture center · 2006
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