Basic Info

Amr El-Husseiny

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Teller at QNB ALAHLI

Experience Details

Senior Teller

Banking

Entry Level

 Assist customers with their everyday banking needs; withdrawals, deposits, transfers, currency exchange, etc…  Utilize every chance to highlight products to customers, cross-sell to them, and resolve any issues they may have.  Sell additional banking services, develop opportunities, and guide customer to appropriate point of contacts in the branch.  Accept and processes cash deposits to opened accounts, and proves cash entirely.  Cash checks and payment orders within established limits and reserves (withdrawals, coupons, expense redemption).  Exchange foreign currencies to the established dealer rates, and proves currencies entirely.  Handle customer inquiries and signature verification for branch personnel.  Count, prove, and package currency and coins.  Use computer system to process daily transactions and verify customer signatures.  Balance my cash, and prepare daily and final currency position.  Perform a range of related duties and assist other tellers/ colleagues during peak load periods.  Ensure the correct functioning and implementation of the permanent supervision, compliance and money laundering, operational risk, and workplace success guidelines whenever and wherever possible.


Company Details

QNB ALAHLI (multinational)

Cairo, Egypt

More than 1000 employees

Banking

http://www.qnbalahli.com

Jan 2015 to present (2 years 7 months)
Account Executive at ISolutions Advertising

Experience Details

Account Executive

Marketing/PR/Advertising

Entry Level

- Communicate and meet with clients to identify the required campaign/marketing strategies to ensure their targeted results are met.
- Create the needed memos, briefs and detailed minutes for design execution, and send them to studio.
- Develop and execute marketing/PR campaigns, events, activations, starting from the briefing stage onto the production submission.
- Supervise and coordinate between the client servicing, production, and creative departments to make sure work delivered met client’s requirements in terms of time, design, and quality.
- Create and handle quotations for the clients based on their requirements and campaign forecasted budget.
- Present the final creative work to clients for approval or amendments.


Company Details

ISolutions Advertising

Giza, Egypt

11-50 employees

Marketing and Advertising

http://www.isolutions-eg.com

Jun 2014 to Dec 2014 (6 months)
Account Executive at Shoaa Media & Advertising

Experience Details

Account Executive

Marketing/PR/Advertising

Entry Level

- Shoaa is a media & advertising agency, specialized in the "above the line" advertising including outdoors, radio, and TV ads, my role is to:
-Search for expected leads (Mainly new born & growing SMEs) who may need our advertising & media solutions; mainly above the line advertising.
- Arrange meetings then meet clients to introduce our services and creative solutions.
- Create a complete media plan, generate ideas for advertising campaigns, and carry out brainstorming sessions to reach the client objectives.
- Present campaign details to clients, negotiate, and follow-up till we reach an agreement.
- Work as a liaison between the client and our creative/media production departments to ensure that their targeted results are met.
- Maintaining and developing relationships with existing clients in person, via telephone calls and emails.


Company Details

Shoaa Media & Advertising

Giza, Egypt

11-50 employees

Marketing and Advertising

http://www.shoaa.net/

Mar 2014 to May 2014 (2 months)
Customer Service Representative at Teleperformance Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

- Providing technical support for WIND Mobile customers.
- Assisting customers editing & changing any of their mobile services.
- Working with my team to achieve the overall KPI's including C-Sat, AHT, and Quality.
- Utilizing all physical & virtual working tools like Avaya, Outlook, Singleview, and Teleopti to fullfill my multi-tasks.


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

http://www.teleperformance.com

Jul 2013 to Jan 2014 (6 months)
Marketing executive (intern) at Computek International

Experience Details

Marketing executive (intern)

Marketing/PR/Advertising

Student

• Worked with the marketing department team to assist the management build and implement a whole new plan to improve marketing activities in the firm.
• Conducted a marketing research targeting the customers of the firm and trained the sales team on how to collect the data needed.
• Created a social media advertising campaign for the firm using platforms like Facebook, Twitter, YouTube, and LinkedIn.
• Helped the management in taking strategic decisions including change of company's logo and slogan.


Company Details

Computek International

Giza, Egypt

101-500 employees

Information Technology Services

http://www.computek.com.eg

Jan 2013 to Apr 2013 (3 months)
Delegate at Model of United Nations (student activity)

Experience Details

Delegate

Project/Program Management

Student

- Representative of the Republic of Rwanda - ECOSOC Committee, my role was to research and formulate political positions based on my represented country.


Company Details

Model of United Nations (student activity)

Istanbul, Turkey

http://www.munist.org

Aug 2012 to Aug 2012
Delegate at Tshanj (student activity)

Experience Details

Delegate

Marketing/PR/Advertising

Student

Member at the Advertising committee, generating ideas for, copy-writing, and applying printed & visual advertising projects.


Company Details

Tshanj (student activity)

Cairo, Egypt

https://www.facebook.com/Tshanj

Feb 2012 to Jun 2012 (4 months)
Customer Service Representative at Vodafone Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Student

• Acquired practical phone skills and handling customers' inquires and complains in both Arabic & English languages.
• Handled multiple tasks simultaneously and worked in a team and under pressure.
• Promoted Vodafone's new services and products.
• Utilized physical & virtual tools to attain my work tasks including: Meridian, Microsoft Outlook & Excel, C-CAT, and SIEBEL.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com.eg

Jun 2011 to Sep 2011 (3 months)
Trainee (intern) at ADIB

Experience Details

Trainee (intern)

Banking

Student

• Worked with the Service quality monitoring department to edit the bank's CRM program according to market & customer needs and aspirations.
• Compiled statistical, Banking, and financing information from both primary and secondary sources and utilized computer modeling to evaluate both the bank performance & the level of customer satisfaction.
• Acquired practical skills in investment analysis, risk analysis, risk management and asset valuation.


Company Details

ADIB

Cairo, Egypt

More then 1000 employees

Banking

http://www.adib.eg/

Aug 2010 to Sep 2010 (1 month)

Education

Bachelor's Degree in Marketing

Education Details

Bachelor's Degree

Marketing

Faculty of Commerce (Georgia Program) Cairo University, Egypt

C / Good / 65 - 75%

Marketing B2B marketing Advertising Social media marketing Sales management Personal selling Marketing research Retail management Consumer behavior Finance Accounting Economics Business analysis HR

Georgia state university joint program - Marketing major

Faculty of Commerce (Georgia Program) Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Wesam language school

Egypt

2009

A / Excellent / 85 -100%

Major: Literature

El-Wesam language school
2009

Certifications

TOEFL ITP
Jul 2013

Certificate details

TOEFL ITP

Jul 2013

543

N/A

N/A

Amideast Egypt

N/A

Training and Courses

Training/Course Details

Soft skills

Apr 2012

American Chamber of Commerce

Junior professional program in soft skills. Including: Phone calls, business writing, communication & presentation skills, and others.

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

Account ExecutiveAdaptiveAdvertisingArabicBankingCinemaCreativeCreativityCustomer ServiceCustomer Service RepresentativeDelegateDigital MarketingE-marketingEnglishEntrepreneurshipFlexibleFootballIT SolutionsInformation Technology ServicesInnovativeMarketingMarketing And AdvertisingMarketing ExecutiveMarketing ResearchMicrosoft OfficeMicrosoft WindowsPhotographyPresentation SkillsProgram ManagementProjectQNB ALAHLISEOSPSSSalesSenior TellerSocialSocial Media MarketingSoft SkillsSupportTOEFL ITPTeam PlayerTelecommunicationsTeleperformance EgyptTraineeVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

E-marketing

E-marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Presentation Skills

Presentation Skills

: Advanced

: High

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Intermediate

: Medium

:

More than 7 years

SPSS

SPSS

: Beginner

: Little

:

Less than 1 year

SEO

SEO

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Advertising

Advertising

: Advanced

: Extreme - I love it!

:

Less than 1 year

Customer service

Customer service

: Advanced

: Medium

:

Less than 1 year

Social media marketing

Social media marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Digital marketing

Digital marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Advanced

: Medium

:

Less than 1 year

Marketing research

Marketing research

: Intermediate

: Medium

:

Less than 1 year

IT solutions

IT solutions

: Beginner

: Medium

:

Less than 1 year

Key Skills

Creative, Flexible / Adaptive, Innovative, Social, Team Player

Online Presence

http://www.linkedin.com/in/husseinyhttps://www.facebook.com/AmrGamalEldeenhttps://twitter.com/3mrou

Amr is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Amr's full profile and find more great talent and professionals to join your team.