Dalia Abaza

Reference Librarian Specialist at Bibliotheca Alexandrina

Azarita, Alexandria, Egypt
  • Computer Skills
  • Customer Service
  • Social Media
  • Soft Skills
  • Multi tasking

Work Experience

Reference Librarian SpecialistFull Time

Bibliotheca Alexandrina

January 2015 - Present • 9 yrs, 3 months

Education

  • College Diploma in Tourism Guidance

    Alexandria University (ALEXU)Jan 2013 to Jan 2015 · 2 Years

  • Bachelor's Degree in English Literature

    Alexandria University (ALEXU) Jan 2012

  • High School - Thanaweya Amma

    Janakless language school Jan 2008

Activities

  • Volunteering

    Media Committee Coordinator at Innovation Project at Bibliotheca Alexandrina

    Sep 2013 to Feb 2015 · 1 Year 5 Months

Achievements

Participated as a writer and an actress in two plays conducted by Bibliotheca Alexandrina Animal Farm in 2011 The Open Door in 2013

Skills

Tools and Fields of Expertise

  • Computer Skills
  • Customer Service
  • Social Media
  • Soft Skills
  • Multi tasking

Languages

  • English

    Fluent

  • Arabic

    Fluent

Training & Certifications

  • Customer Service Excellence

    CBS (Creative Business Solutions)·2016

  • TOEFL

    AMIDEAST·2016

  • ICDL

    ECDL Foundation with ministry of communication and technology·2011
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