Basic Info

Christine Saad

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

HR Specialist at Eplanet Educational Services

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Eplanet Educational Services (multinational)

Cairo, Egypt

11-50 employees

Education

N/A

Aug 2016 to present (8 months)
HR Recruitment Specialist at Wasla Outsourcing

Experience Details

HR Recruitment Specialist

Human Resources

Entry Level

N/A


Company Details

Wasla Outsourcing

Cairo, Egypt

101-500 employees

Human Resources

N/A

Apr 2015 to Mar 2016 (11 months)
Technical Complaint Handling Support at Mobinil

Experience Details

Technical Complaint Handling Support

Customer Service/Support

Entry Level

• Interface between customer service department & internal technology department.
• Co-coordinating cross-functional activities in the investigation of customer
complaints and determination of root cause
• Coordinating and support complaint handling of service complaints received by Customer service department



Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2014 to Mar 2015 (7 months)
Training Unit Assistant at V-Worx volunteers' systems & solutions

Experience Details

Training Unit Assistant

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

V-Worx volunteers' systems & solutions

Cairo, Egypt

1-10 employees

Education

http://www.v-worx.org

Dec 2013 to Jul 2014 (7 months)
Executive Secretary at V-Worx volunteers' systems & solutions

Experience Details

Executive Secretary

Operations/Management

Entry Level

N/A


Company Details

V-Worx volunteers' systems & solutions

Cairo, Egypt

1-10 employees

Education

http://www.v-worx.org

Apr 2013 to Nov 2013 (7 months)
Customer Service Agent VIS at Vodafone UK

Experience Details

Customer Service Agent VIS

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

http://www.vodafone.co.uk/

Dec 2012 to Feb 2013 (2 months)

Achievements


Bachelore in Tourist Guidance, Arts , Ain Shams University

Education

BA in Tourism Guidance

Education Details

BA

Tourism Guidance

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2009 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ELSayeda Nafesa

Egypt

2008

A / Excellent / 85 -100%

N/A

ELSayeda Nafesa
2008

Training and Courses

Training/Course Details

TOT

May 2014

ActionAid Global Platform Jordan

Training Of Trainers

Training/Course Details

ICDL

Mar 2011

Infoget Egypt

N/A

Training/Course Details

General & Advanced English

Dec 2012

Berlitz

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicConsumer ServicesCustomer ServiceCustomer Service Agent VISCustomer SupportEducationEnglishEplanet Educational ServicesExecutive SecretaryFrancin ReversGeneral & Advanced EnglishGermanHR Recruitment SpecialistHR SpecialistHard WorkerHuman ResourcesHuman ResoursesICDLInitiativeInteractiveLogisticsManagementMicrosoft Windows OfficeMicrosoft WordNaguib MahfozPresenterSupportSupportiveTOTTechnical Complaint Handling SupportTelecommunicationsTourism GuidanceTrainingTraining Unit AssistantVodafone UK

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Windows Office

Microsoft Windows Office

: Advanced

: High

:

1-3 years

Fields of Expertise

Human resourses

Human resourses

: Intermediate

: Extreme - I love it!

:

1-3 years

Training

Training

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Management

Management

: Beginner

: Little

:

Less than 1 year

Customer support

Customer support

: Beginner

: Little

:

Less than 1 year

Logistics

Logistics

: Beginner

: Little

:

Less than 1 year

Key Skills

Hard worker, Presenter, Initiative, Interactive, Supportive

Online Presence

linkedin.com/pub/christine-saad/69/162/846/https://www.facebook.com/merykoka.samy

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