Basic Info

Ayman Elbatata

5 years

Gharbia, Egypt

Bachelor's Degree

Experienced

Work Experience

Help Desk Specialist at Grand Resort

Experience Details

Help Desk Specialist

IT/Software Development

Experienced (Non-Manager)

o Safe Boxes Operations (Installation, Maintenance).
o Automatic door locks Operations (Installation, Maintenance).
o Installing Software and Hardware.
o Support Employees by using Net support.
o Installation WiFi for Hotel Guests on Laptops and Phones.
o Installing Internet external USB Modems.
o Taking Backup From Employees PCs Weekly.
o Changing Empty Printers Cartridges.
o Writing Daily Report to the IT Manager.


Company Details

Grand Resort

Red Sea, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Oct 2016 to Jun 2017 (8 months)
Help Desk Specialist at Royal Schools

Experience Details

Help Desk Specialist

IT/Software Development

Entry Level

o Windows XP Installation for 55 Computer and support them by using remote Desktop.
o Local Networks Installation (Cables, Switches and Router).
o Attendance Machine Installation and Print the report monthly.
o Smart Boards Installation in the kids Classes.
o ID Cards Machine Installation and Print the ID for employees.
o A/V Camera Installation at the owner's office.
o Hardware and Software Installation & Troubleshooting.
o Edit the web contents in the website.
o Design Banners for the schools by using Adobe Photoshop.


Company Details

Royal Schools

Red Sea, Egypt

101-500 employees

Education

N/A

Sep 2014 to Oct 2016 (2 years 1 month)
Help Desk Specialist at El Sadat Institute

Experience Details

Help Desk Specialist

IT/Software Development

Entry Level

o Windows XP Installation for 30 Computer and support them by using remote Desktop.
o Local Networks Installation (Cables, Switches and Router).
o Software and hardware Troubleshooting.


Company Details

El Sadat Institute

Gharbia, Egypt

1-10 employees

Education

N/A

Nov 2009 to May 2014 (4 years 6 months)

Education

Bachelor's degree of MIS in computer and management

Education Details

Bachelor's degree of MIS

computer and management, commerce

Cairo Higher Institute for Computer, Information Systems and Administration, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo Higher Institute for Computer, Information Systems and Administration
2006 - 2009
College Diploma in literature

Education Details

College Diploma

literature

el sadat secondary school, Egypt

C / Good / 65 - 75%

N/A

N/A

el sadat secondary school
2003 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ElSadat School Secondary School

Egypt

2005

C / Good / 65 - 75%

Literature.

ElSadat School Secondary School
2005

Training and Courses

Training/Course Details

Professional Diploma of Windows Programming with Visual Studio 2012

May 2014

YAT CENTERS

N/A

ICDL at ITC
Jan 2009

Training/Course Details

ICDL

Jan 2009

ITC

N/A

Training/Course Details

Professional Training Track (E.commerce - E.marketing)

Jun 2014

YAT CENTERS

Governmental Scholarship for 6 Months, 924 Hours.

Jobseeker photo

Profile Skills and Keywords

ADO.NET / SQL ServerASP.NET MVC 4/5 C#ASP.NET MVC4/5/C#/ADO.NET/HTML5/CSS3Adobe Photoshop + Adobe FlashArabicCommerceComputer And ManagementCreativeEducationEnglishFreedomHTML5 / CSS3Hard WorkerHelp Desk SpecialistHonestyHospitalityHotelsICDLITInnovativeLiteratureLoyaltyM.Server 2003/2008 + PCsPlannerPresenterProfessional Diploma Of Windows Programming With Visual Studio 2012Professional Training Track (E.commerce - E.marketing)RespectSoftware DevelopmentSpanishSwimming

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Spanish

Spanish

: Advanced

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

Adobe Photoshop + Adobe Flash

Adobe Photoshop + Adobe Flash

: Intermediate

: High

:

1-3 years

M.Server 2003/2008 + PCs

M.Server 2003/2008 + PCs

: Intermediate

: High

:

5-7 years

ASP.NET MVC 4/5 C#

ASP.NET MVC 4/5 C#

: Intermediate

: Extreme - I love it!

:

Less than 1 year

HTML5 / CSS3

HTML5 / CSS3

: Intermediate

: High

:

Less than 1 year

ADO.NET / SQL server

ADO.NET / SQL server

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

ASP.NET MVC4/5/C#/ADO.NET/HTML5/CSS3

ASP.NET MVC4/5/C#/ADO.NET/HTML5/CSS3

: Intermediate

: High

:

Less than 1 year

M.Server 2003/2008 + PCs

M.Server 2003/2008 + PCs

: Intermediate

: High

:

5-7 years

Key Skills

Planner, Hard worker, Presenter, Creative, Innovative

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