Basic Info

Ayman Elbatata

3 years

Gharbia Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

IT- Clerk at Grand Resort

Experience Details

IT- Clerk

IT/Software Development

Entry Level

o Safe Boxes Operations (Installation, Maintenance).
o Automatic door locks Operations (Installation, Maintenance).
o Installing Software and Hardware.
o Support Employees by using Net support.
o Installation WiFi for Hotel Guests on Laptops and Phones.
o Installing Internet external USB Modems.
o Taking Backup From Employees PCs Weekly.
o Changing Empty Printers Cartridges.
o Writing Daily Report to the IT Manager.


Company Details

Grand Resort

Hurghada, Egypt

101-500 employees

Hospitality/Hotels

N/A

Jul 2015 to Jan 2016 (6 months)
Order Taker Housekeeping at Sentido PalmRoyale

Experience Details

Order Taker Housekeeping

Administration

Entry Level

o Master Keys responsibility(Giving the master keys to the Room Attendants and supervisors at
Morning and receiving them afternoon and let them sign).
o Daily reports on Opera System (Printing Daily reports to the Room Attendants and supervisors
and to Reception and Accounting.
o Sending Special Daily reports at morning of the arrival, departure and other to the Executive
Housekeeper.
o Monitoring and record the daily ranks of the hotel on trip advisor and other websites and save
them in an Excel sheet.
o Sending emergency requests via Opera System to the Engineering department to take an urgent
action.
o Receiving calls from the guests ask for requests.
o Coordination between the Room attendants and the technical employees.
o Preparing Penalties, Holidays, P.O for Housekeeping Department.
o Housekeeping Store operations (Manage items, add, modify or delete).
4
o Receiving urgent calls or emails of required rooms or suites then calling the supervisors to
inform updates.
o Check the coming items to the Housekeeping in the receiving area before approval.
o Attend any meeting between the Executive Housekeeper and supervisors or between supervisors
and room attendants and record the points in a note book.


Company Details

Sentido PalmRoyale

Safaga, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Mar 2015 to Jul 2015 (4 months)
Web Content Editor at Aqua Fun Hotel

Experience Details

Web Content Editor

IT/Software Development

Experienced (Non-Manager)

o Upload/Delete images and texts.
o Modify photos by Photoshop CS5.
o Using Team-viewer program with Owner's Laptop.
o Monitoring the website rank on trip advisor and others.


Company Details

Aqua Fun Hotel

Hurghada, Egypt

51-100 employees

Hospitality/Hotels

N/A

Aug 2014 to Jan 2015 (5 months)
Sales man / E-Marketer at Online Bazaar

Experience Details

Sales man / E-Marketer

Sales/Retail

Entry Level

o Find Clients from websites and bring them to Skype.
o Offer Egyptian gifts as (papyrus, perfumes, accessories, shoes and clothes) to clients on HTML
pages.
o Buy the gifts and Pack them in a box and send to the destination client.
o Receive my money by WU/MG.


Company Details

Online Bazaar

Tanta, Egypt

1-10 employees

Internet/E-commerce

Ecwid.com

Aug 2012 to Oct 2013 (1 year 2 months)
Import Specialist at Dawoodco for Import

Experience Details

Import Specialist

Customer Service/Support

Entry Level

o Looking for Peanut Suppliers around the world on AliBaba.com and bring them to Skype.
o Calling Suppliers and get more details by phone especially in China.
o Print suppliers details and offers details for the Owner.
o Using Excel sheets for calculation.
o Get samples from suppliers and forward them to the Owner.
o Translate Conversations From/To Arabic, English between the Owner and suppliers.


Company Details

Dawoodco for Import

Tanta, Egypt

11-50 employees

Import and Export

N/A

Apr 2012 to Jul 2012 (3 months)
Order Taker Housekeeping at Sultan Garden Resort

Experience Details

Order Taker Housekeeping

Customer Service/Support

Entry Level

o Sending emergency requests via Opera System to the Engineering department to take an urgent
action.
o Receiving calls from the guests ask for requests.
o Coordination between the Supervisors and technical employees.
o Receiving urgent calls or emails of required rooms or suites then calling the supervisors to
inform updates.
o Inform any request to supervisors via Local Wireless device.
o Record Every request by hand in the message book.


Company Details

Sultan Garden Resort

Sharm el-Sheikh, Egypt

101-500 employees

Hospitality/Hotels

N/A

Aug 2011 to Mar 2012 (7 months)
I.T Clerk at Royal Schools

Experience Details

I.T Clerk

IT/Software Development

Entry Level

o Windows XP Installation for 55 Computer and support them by using remote Desktop.
o Local Networks Installation (Cables, Switches and Router).
o Attendance Machine Installation and Print the report monthly.
o Smart Boards Installation in kids Classes.
o ID Cards Machine Installation and Print the ID for employees.
o A/V Camera Installation at the owner's office.
o Hardware and Software Installation & Troubleshooting.
o Design HTML website by using Photoshop 7Me and was published on a server.
o Design Banners for the schools entries by using Photoshop7Me.
o Changing Empty Printers Cartridges.


Company Details

Royal Schools

Hurghada, Egypt

101-500 employees

Education

N/A

Sep 2010 to May 2011 (8 months)
An Instructor at El Sadat Institute

Experience Details

An Instructor

Education/Teaching, Training/Instructor

Entry Level

o Teaching courses of ICDL Materials and Tests.
o Teaching courses of Computer Basics.
o Teaching courses of Networking Basics.
o Teaching courses of Microsoft Office 2003.
o Teaching courses of Software and hardware Troubleshooting.
o Teaching courses of Photoshop 7Me.


Company Details

El Sadat Institute

Tanta, Egypt

1-10 employees

Education

N/A

Nov 2008 to Jan 2010 (1 year 2 months)

Education

Bachelor's degree of MIS in computer and management

Education Details

Bachelor's degree of MIS

computer and management, commerce

Cairo Higher Institute for Computer, Information Systems and Administration, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo Higher Institute for Computer, Information Systems and Administration
2006 - 2009
College Diploma in literature

Education Details

College Diploma

literature

el sadat secondary school, Egypt

C / Good / 65 - 75%

N/A

N/A

el sadat secondary school
2003 - 2006
High School - Other

High School Details

Other

Uneducated and have no degree

Egypt

1994

Not specified

Uneducated and have no degree

Uneducated and have no degree
1994

Training and Courses

Training/Course Details

Web Development + System Admin 2003/2008

Aug 2016

YAT + Self-Study

everything in my pdf resume, you must read it.

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

ASP.NET MVC4AdministrationAdobe Photoshop + Adobe FlashAn InstructorArabicBusiness DevelopmentCSS3 + HTML5CommerceComputer And ManagementCreativeCustomer ServiceE-commerceEducationEnglishFreedomHard WorkerHonestyHospitalityHotelsI.T ClerkITIT- ClerkImport And ExportImport SpecialistInnovativeInternetLiteratureLoyaltyMicrosoft OfficeMicrosoft Windows XP-7Order Taker HousekeepingPlannerPresenterRespectRetailSalesSales Man / E-MarketerSoftware DevelopmentSupportSwimmingTechnical SupportWeb Content EditorWeb DesignWeb Development + System Admin 2003/2008Windows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows XP-7

Microsoft Windows XP-7

: Advanced

: High

:

1-3 years

ASP.NET MVC4

ASP.NET MVC4

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

CSS3 + HTML5

CSS3 + HTML5

: Intermediate

: High

:

Less than 1 year

Adobe Photoshop + Adobe Flash

Adobe Photoshop + Adobe Flash

: Intermediate

: High

:

1-3 years

Windows Server 2008

Windows Server 2008

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Technical Support

Technical Support

: Intermediate

: Medium

:

Less than 1 year

Web Design

Web Design

: Beginner

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Presenter, Creative, Innovative

Online Presence

https://eg.linkedin.com/in/ayman-elbatata-272757135https://www.facebook.com/Ayman.fathy.elbatatahttps://www.16personalities.com/profiles/5785f3a8bd23f

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