Basic Info

Ayman Elbatata

3 years

Gharbia Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Help Desk Specialist at Grand Resort

Experience Details

Help Desk Specialist

IT/Software Development

Experienced (Non-Manager)

o Safe Boxes Operations (Installation, Maintenance).
o Automatic door locks Operations (Installation, Maintenance).
o Installing Software and Hardware.
o Support Employees by using Net support.
o Installation WiFi for Hotel Guests on Laptops and Phones.
o Installing Internet external USB Modems.
o Taking Backup From Employees PCs Weekly.
o Changing Empty Printers Cartridges.
o Writing Daily Report to the IT Manager.


Company Details

Grand Resort

Hurghada, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Oct 2016 to Jun 2017 (8 months)
Help Desk Specialist at Royal Schools

Experience Details

Help Desk Specialist

IT/Software Development

Entry Level

o Windows XP Installation for 55 Computer and support them by using remote Desktop.
o Local Networks Installation (Cables, Switches and Router).
o Attendance Machine Installation and Print the report monthly.
o Smart Boards Installation in the kids Classes.
o ID Cards Machine Installation and Print the ID for employees.
o A/V Camera Installation at the owner's office.
o Hardware and Software Installation & Troubleshooting.
o Edit the web contents in the website.
o Design Banners for the schools by using Adobe Photoshop.


Company Details

Royal Schools

Hurghada, Egypt

101-500 employees

Education

N/A

Sep 2014 to Oct 2016 (2 years 1 month)
Help Desk Specialist at El Sadat Institute

Experience Details

Help Desk Specialist

IT/Software Development

Entry Level

o Windows XP Installation for 30 Computer and support them by using remote Desktop.
o Local Networks Installation (Cables, Switches and Router).
o Software and hardware Troubleshooting.


Company Details

El Sadat Institute

Tanta, Egypt

1-10 employees

Education

N/A

Nov 2009 to May 2014 (4 years 6 months)

Education

Bachelor's degree of MIS in computer and management

Education Details

Bachelor's degree of MIS

computer and management, commerce

Cairo Higher Institute for Computer, Information Systems and Administration, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo Higher Institute for Computer, Information Systems and Administration
2006 - 2009
College Diploma in literature

Education Details

College Diploma

literature

el sadat secondary school, Egypt

C / Good / 65 - 75%

N/A

N/A

el sadat secondary school
2003 - 2006
High School - Other

High School Details

Other

Uneducated and have no degree

Egypt

1994

Not specified

Uneducated and have no degree

Uneducated and have no degree
1994

Training and Courses

Training/Course Details

Web Development + System Admin 2003/2008

Aug 2016

YAT + Self-Study

everything in my pdf resume, you must read it.

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

ASP.NET MVC4Adobe Photoshop + Adobe FlashArabicCSS3 + HTML5CommerceComputer And ManagementCreativeEducationEnglishFreedomHard WorkerHelp Desk SpecialistHonestyHospitalityHotelsITInnovativeLiteratureLoyaltyMicrosoft OfficeMicrosoft Windows XP-7PlannerPresenterRespectSoftware DevelopmentSwimmingTechnical SupportWeb DesignWeb Development + System Admin 2003/2008Windows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows XP-7

Microsoft Windows XP-7

: Advanced

: High

:

1-3 years

ASP.NET MVC4

ASP.NET MVC4

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

CSS3 + HTML5

CSS3 + HTML5

: Intermediate

: High

:

Less than 1 year

Adobe Photoshop + Adobe Flash

Adobe Photoshop + Adobe Flash

: Intermediate

: High

:

1-3 years

Windows Server 2008

Windows Server 2008

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Technical Support

Technical Support

: Intermediate

: Medium

:

Less than 1 year

Web Design

Web Design

: Beginner

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Presenter, Creative, Innovative

Online Presence

https://eg.linkedin.com/in/ayman-elbatata-272757135https://www.facebook.com/Ayman.fathy.elbatatahttps://www.16personalities.com/profiles/5785f3a8bd23f

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