Basic Info

Amr Mokhtar

2 years

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service Representative at The United Bank of Egypt

Experience Details

Customer Service Representative

Banking

Experienced (Non-Manager)

N/A


Company Details

The United Bank of Egypt

Cairo, Egypt

More than 1000 employees

Banking

http://www.theubeg.com/wps/portal/enub

Oct 2016 to present (10 months)
Customer Service Representative at The United Bank of Egypt

Experience Details

Customer Service Representative

Banking

Experienced (Non-Manager)

o Accounts opening, handling customer requests and complaints.
o Handling bank reports and quality reviews for performance.
o Achieving Target and customer satisfaction.


Company Details

The United Bank of Egypt

Alexandria, Egypt

More than 1000 employees

Banking

http://www.theubeg.com/wps/portal/enub

Dec 2013 to Oct 2016 (2 years 10 months)
Marketing Specialist at Cartage Company

Experience Details

Marketing Specialist

Marketing/PR/Advertising

Entry Level

o Marketing plan & Business development activities.
o Setting the marketing budget.
o Manage marketing suppliers.
o Developing the marketing department database.


Company Details

Cartage Company

Alexandria, Egypt

11-50 employees

Real Estate/Property Management

N/A

Nov 2012 to Nov 2013 (1 year)
Human Resources (volunteer) at Step Up Youth Initiative

Experience Details

Human Resources (volunteer)

Human Resources

Student

N/A


Company Details

Step Up Youth Initiative

Alexandria, Egypt

101-500 employees

Non-Profit Organizations

N/A

Aug 2012 to Nov 2012 (3 months)
Customer service intern (intern) at HSBC

Experience Details

Customer service intern (intern)

Banking

Student

N/A


Company Details

HSBC (multinational)

Alexandria, Egypt

More then 1000 employees

Banking

N/A

Jul 2010 to Aug 2010 (1 month)
Customer service intern (intern) at Faisal Islamic Bank

Experience Details

Customer service intern (intern)

Banking

Student

N/A


Company Details

Faisal Islamic Bank

Alexandria, Egypt

More then 1000 employees

Banking

N/A

Jul 2009 to Aug 2009 (1 month)

Education

Bachelor's Degree in Marketing

Education Details

Bachelor's Degree

Marketing, International Business

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2009 - 2012

Certifications

CDCS
Apr 2016

Certificate details

CDCS

Apr 2016

84 out of 100

N/A

N/A

London Institute of Banking & Finance

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBankingCDCSCustomer Service InternCustomer Service RepresentativeEnglishHSBCHard WorkerHuman ResourcesInternational BusinessMarketingMarketing SpecialistNon-Profit OrganizationsOrganizerPlannerProperty ManagementReal EstateTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Banking

Banking

: Advanced

: High

:

1-3 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Hard worker, Organizer, Team Player

Online Presence

eg.linkedin.com/in/AmrMokhtar1https://www.facebook.com/MokhtarJr

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