Digital Sales Coordinator

Job Overview 
Handles all digital sales activities, support and optimize our organization's digital sales programs/platforms, analyze the effectiveness of web content across platforms to ultimately assist our organization in achieving digital sales transformation goals.

Key Responsibilities  

• Implement and supervise the integration of various digital programs and Apps
• Supporting marketing initiatives & creating and managing mailing lists.
• Handling product and service launches.
• Editing marketing material & Researching market trends.
• Identifying and engaging with vendors, i.e. construction companies to promote our company products
• Developing and sourcing content for digital platforms.
• Increase revenue from digital services by providing an excellent level of customer service.
• Provide more personalized/detailed attention the online sector and provide tailored digital sales solutions to clients.
• Monitor the sales team’s performance by identifying shortcomings and propose improvements to optimize process and services to achieve peak level of service
• Speed up the sales process by following up on the invoices issuing process, clients deposits and bank transfers to ensure a timely level of service provided from other functions
• Monitor the company’s social media profiles and focus on company’s sustainable projects.
• Handle the sales process with the direct sales team to ensure customers satisfaction
• Campaign management: understand, customize, and optimize the entire campaign management process to include new campaign requirements, development tests, production execution and quality control.
• Conduct daily meetings with outside vendors and potential clients keeping excellent stakeholder rapport
• Prepare presentations and weekly/monthly reports to be presented to the sales direct manager and make suggestions for improvement based on analytics.
• Participate or lead ad-hoc projects that may go beyond formal accountabilities to satisfy and respond accordingly to business needs
• Proactively manage Health & Safety process and procedures to achieve the company ambition of ‘0 Lost Time Injuries’ and to continuously improve the company's Health & Safety performance
• Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc.

Key Results Areas

• Achieving the annual digital sales targets
• Accuracy & timing of reports provided
• Level of customer service requested (target 0 customer complaints)
• Reaction time to customer complaints