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Senior Charge back & fraud Officer

Areeba Egypt
Cairo, Egypt
Posted 2 months ago
39Applicants for1 open position
  • 14Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Handling/processing Local and int’l Issuer and Acquirer Claims (MC/Visa/Meeza).
  • Handling exception chargeback when cards/accounts are problematic.
  • Reading, analyzing member letters from the scheme, and dispatching the information on different parties.
  • Preparing statistics related to the chargeback cycle.
  • Monitoring fraud through fraud reports for Cards & Merchants.
  • Monitoring fraud through existing real time fraud tools for Cards & Merchants.
  • Enhancements of existing fraud rules and fraud management systems.
  • Handling compromised accounts. 
  • Monitoring and acting for card limit decrease.
  • Monitoring and acting for warm card.
  • Preparing statistics related to the risk cycle.
  • Checking over-limit reports.
  • Checking exception amounts reports. 
  • Checking abnormal cards transactions.
  • 3DS merchants’ management on ISSM.
  • Risk shield (3DS application) management.
  • Bulletins Mandate.
  • Responding to Bank emails and inquiries.
  • Updating Unit Procedure.

Job Requirements

  • minimum 7 years of experience in the same field.
  • Any relevant studying major
  • Excellent English Language.
  • Excellent analytical skills.
JobsAccounting/FinanceSenior Charge back & fraud Officer