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FMCG Key Account & Large Groceri...

Obour City, Cairo

FMCG Key Account & Large Groceries Supervisor

Obour City, Cairo
Posted 1 month ago
39Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Achieving monthly sales targets by identifying and developing new customers
  • Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet
  • Coordinating pre-sales and post-sales follow up
  • Achieving and exceeding weekly and monthly KPIs
  • Monitoring market trends and providing regular competitor feedback
  • Manage accounts’ financial aspects (budgets, contracts, fees etc.)

Job Requirements

  • Proven experience as an Account Supervisor
  • Solid account management and customer service experience
  • Experience in project management
  • Familiarity with budgeting and reporting
  • Proficient in MS Office and social media
  • Excellent communication skills
  • Outstanding organizational abilities
  • Strategic thinking
  • BSc/BA in Marketing, Communications or a related field
  • Must be able to work under pressure and meet tight schedules analyze

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