- Participates in user requirements definition and analysis activities. This includes facilitating requirements gathering meeting, writing functional requirement /design documents, documenting details of user needs for developing new feature enhancements and /or new applications.
- Design execution steps for software applications to meet the abovementioned design
- Evaluate vendor proposals based on the analysis and design of the user/department requirements
- Participates in all activities for implementing and rollout of new or existing systems and application for the user community
- Complete the system acceptance tests for proposed software applications, if passed then design and execute user acceptance testing for software applications
- Involved in post-implementation support and maintenance of all applications and for whichever department
- Defines documents and understands existing business processes and procedures and works with divisions to implement new procedure to maximize efficiencies with the new or existing systems
- Involved in testing activities, which can include documenting test plans including test cases/scenarios, executing, and running test cases, documenting, and submitting problems to development team for resolution or correction
- Maintain software application documentation and Training guides and provide to users when need
- Run training sessions for user community are needed
|