Social Media Community Manager
Nasr City, CairoSocial Media Community Manager
Nasr City, CairoPosted 2 months ago51Applicants for1 open position
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Job Details
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Job Description
Summary:
The Social Media Community Manager is responsible for building and nurturing online communities around the brand, engaging with followers, and managing interactions to foster a positive and active environment. Success in this role is marked by high levels of community engagement, effective issue resolution, and positive brand sentiment.
Responsibilities:
- Monitor and respond to user comments, messages, and discussions across social media platforms.
- Develop and implement community engagement strategies to enhance brand loyalty and visibility.
- Analyze community feedback and social media metrics to improve interaction tactics and overall strategy.
- Coordinate with marketing and customer service teams to address user concerns and integrate feedback into broader strategies.
Job Requirements
Qualifications:
- Strong interpersonal and communication skills, both verbal and written.
- Experience with social media management tools and platforms.
- Ability to analyze social media metrics and derive actionable insights.
- Bachelor’s degree in Marketing, Communications, or a related field is preferred.