Job Details
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Job Description
- Manage customer queries
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Required Locations: Nasr City, Heliopolis, Fifth Settlement
- Minimum 1 year of experience in Customer Support
- Excellent in English.
- Max Age : 28
- Ability to handle customers in a friendly and professional attitude.
- Flexibility to regularly rotate through different technical specialties and skill sets.
- Ability to adapt with change as our products improves.
- A very high standard of personal appearance.
- Ability to stay calm when customers are stressed or upset.
- Familiarity with Apple Product is a must.
