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Job Description
- Coordinating with other departments to ensure that projects are completed within time constraints.
- Ensure all administration and facility staff are completed within needed SLA.
- Managing the day to day operational aspects of the administration team and coordinating work load planning where needed.
- Provide supervision, support and advice to the staff within the administration team.
- Conduct monthly meetings with the team and individual staff meetings regularly.
- Coordinate professional development and training for all staff within the administration team.
- Conduct appraisals with all staff in the administration team throughout the year.
- Manage leave requests and absences ensuring cover is in place in the required areas.
- Review processes and procedures within the administration team for efficiency and quality.
Job Requirements
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
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