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English Customer Advisor

Sutherland
New Cairo, Cairo
Sutherland logo

English Customer Advisor

New Cairo, Cairoposted 16 hours ago
1 open position
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Job Details

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Job Description


Role Description

This is a full-time, on-site role located in Cairo, Egypt, for a Customer Service Technical Support specialist. The role involves providing technical support to customers, troubleshooting issues, ensuring customer satisfaction, and maintaining high standards of phone etiquette. Day-to-day tasks include responding to customer inquiries via phone and email, resolving technical problems, and ensuring a positive customer experience.

 

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Strong Phone Etiquette and ensuring Customer Satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Technical troubleshooting skills
  • Experience in a technical support role is a plus
  • Proficiency in English
  • High school diploma or equivalent

 

Job Requirements

Requirements:

  • B2-C1 English
  • Cairo residents
  • Grads and dropouts are welcome to apply
  • Salary starting 15k
  • Fully paid training and transportation provided door to door

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