• Identify training needs by collaborating with managers, leaders, and employees across departments.
• Design, develop, and implement training programs, workshops, and e-learning initiatives that address organizational objectives and employee growth.
• Evaluate the effectiveness of training programs and continuously improve content, delivery, and materials based on feedback and performance metrics.
• Manage the entire training lifecycle, from planning and coordination to delivery and post-training evaluation.
• Administer and track training schedules, attendance, and participation in training events.
• Develop, manage, and improve onboarding programs that provide a comprehensive introduction to the company culture, policies, and processes.
• Facilitate orientation sessions and ensure that new hires receive all necessary information and resources to succeed in their roles.
• Work closely with department managers to ensure the onboarding experience is aligned with job expectations and performance goals.
• Oversee the logistics of training operations, including scheduling, booking venues, coordinating resources, and ensuring that training materials and technology are prepared.
• Develop and maintain a centralized training calendar and communicate training schedules across the organization.
• Manage relationships with external training providers and consultants to deliver high-quality training.
• Ensure that training budgets are managed effectively, and resources are allocated properly.
• Maintain training records and track certifications, completion rates, and overall employee development progress.
• Support the development of career progression and succession planning programs that align with employee aspirations and business needs.
• Partner with department heads to provide mentorship and coaching opportunities as part of the overall development strategy.