Job Details
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Job Description
Key Responsibilities:
Inspection & Evaluation:
- Conduct thorough inspections of properties (e.g., new developments, properties for sale, rental units) to ensure they meet company and regulatory quality standards.
- Review construction progress to ensure adherence to plans, specifications, and timelines.
Process Audits:
- Audit internal processes to ensure compliance with company policies, legal regulations, and industry standards.
- Monitor real estate transactions (sales, leasing, and rental agreements) to verify accuracy and completeness of documentation.
Documentation Control:
- Review and verify that all transaction and property-related documents (e.g., contracts, inspection reports, property listings) meet legal and company standards.
- Maintain proper documentation and records related to quality control inspections, audits, and reports.
Reporting & Analysis:
- Create detailed reports on quality findings and recommend corrective actions.
- Analyze trends and patterns in quality issues to proactively address recurring problems.
Collaboration:
- Work closely with construction teams, real estate agents, property managers, and legal departments to ensure seamless communication and compliance.
- Assist teams in understanding and applying quality control standards to their daily work.
Training & Support:
- Train new staff and team members on quality control standards, procedures, and best practices.
- Provide ongoing support and guidance to employees to promote quality awareness across the organization.
Customer Satisfaction:
- Monitor customer feedback to identify any issues related to quality and recommend corrective measures.
- Collaborate with the customer service team to ensure that quality issues are resolved efficiently and effectively.
Continuous Improvement:
- Participate in the development and implementation of continuous improvement strategies to enhance quality control processes.
- Stay up to date with industry trends, regulations, and best practices to ensure the company maintains high standards.
Job Requirements
- Education: Bachelor's degree
- Experience: Minimum 3-6 years of experience in quality control, property management, or real estate operations.
- Skills:
- Strong attention to detail and a methodical approach to problem-solving.
- Excellent communication and interpersonal skills.
- Familiarity with local building codes, regulations, and real estate laws.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software (e.g., MLS, CRM systems).
- Ability to work both independently and as part of a team.
