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Customer Service Representative ...

Edara Property Managemen...
New Cairo, Cairo

Customer Service Representative - New Cairo

New Cairo, CairoPosted 1 month ago
77Applicants for4 open positions
  • 3Viewed
  • 1In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Maintaining a positive and professional attitude while greeting customers at all times.
  • Responding promptly to customer inquiries.
  • Follow up on all client’s cases that he/she assigned on and make sure that its solved.
  • Acknowledging and resolving customer complaints and escalate to next level if needed.
  • Knowing all company’s services so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Prepare the daily report of all the tasks that he/she managed and report it back to the team leader.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer support.
  • Follow the company’s and department’s rules and regulations.
  • Ensure that all the processes and procedures are controlled by the occupational health & safety regulations.

Job Requirements

  • Presentable.
  • Excellent communication skills.
  • Excellent command of English.
  • Attaching photo in the CV is a must!

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