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Operations Manager

Cairo, Egypt
Posted 2 years ago
67Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Act as main contact for the services in scope
  • Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests
  • Select transport modes, and logistics service providers (considering the agreed selection parameters) to ensure on-time pick-up and delivery service in full
  • Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast)
  • Execute event monitoring services to guarantee agreed delivery service. Check and open deviation reports based on event monitoring
  • Issue or receive as well as respond to deviations reported, by identifying the root cause, causing party, and proposing corrective actions
  • Recognize and escalate operational issues impacting the service in time for your management
  • Show ownership within the area of responsibility and execute tasks with an expected level of productivity & performance

Job Requirements

1- At least 5 years of experience in freight forwarding field

2- Previous experience in container handling and dealing with shipping lines.

3- Strong relations in all seaports.

4-Develop and maintain an effective relationship with existing customers

5- Up-to-date pricing capability, relationships with multiple shipping lines.

6- Strong communication and negotiation skills.

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