Call Center Quality Executive (E...
Maadi, Cairo
Call Center Quality Executive (English B2)
Maadi, CairoPosted 26 days ago23Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
This is a full-time on-site role as a Call Center Quality Executive at RAYA CX in Cairo. The Quality Executive will be responsible for quality control, auditing, and management of call center operations to ensure exceptional service delivery and adherence to quality standards on a daily basis.
Job Requirements
- Analytical Skills, Quality Control, and Quality Auditing skills
- Strong Communication skills
- Experience in Quality Management
- Attention to detail and problem-solving abilities
- Previous experience in a call center or customer service environment
- Knowledge of quality assurance processes and best practices
- Bachelor's degree in relevant field, or equivalent work experience
