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Customer Service Assistant

New Nozha, Cairo

Customer Service Assistant

New Nozha, Cairo
Posted 17 days ago
42Applicants for1 open position
  • 15Viewed
  • 7In Consideration
  • 5Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

 

  • Communicate with consumers by phone, email, letter, and so forth...
  • Managing incoming calls and customer service inquiries.
  • Warmly greet consumers and determine the problem or cause for their contact.
  • Creating sales leads that will eventually become customers.
  • Identifying and analyzing client demands to satisfy them.
  • Assist with order placement, refunds, and exchanges.
  • Handle client complaints, offer acceptable answers and alternatives within time constraints, and follow up to assure resolution.
  • Maintain customer interaction records, process customer accounts, and file paperwork.

Job Requirements

  • Excellent communication skills
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Ability to multi-task, prioritize, and manage time effectively.
  • University Graduate is a must.
  • Females only
  • 2 Days off per week.

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