Customer Services Specialist – C...

Ship & C.R.E.W -
Stanley, Alexandria

Customer Services Specialist – Container Transport

Full Time

On-site

Ship & C.R.E.W -
Stanley, AlexandriaPosted 17 hours ago

26Applicants for5 open positions

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Job Details

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Job Description

We're hiring a Customer Services Specialist—the driving force behind our transportation order cycle. This role isn’t just about communication—it’s about operational ownership. You’ll be the one creating, managing, and tracking transport orders through our Oracle OTM system, coordinating with internal departments to ensure flawless execution.

What You’ll Do:

Create and manage customer orders in Oracle OTM
Coordinate execution with fleet operations, clearance, CRM, collection, and pricing teams
Be the go-to point for clients—updating statuses, following up, and maintaining strong relationships
Ensure all system data is accurate and up-to-date
Balance multiple tasks with precision and urgency in a fast-paced environment

Job Requirements

What we Need :

Around 2–4 years of experience in Customer Services, transport logistics or customer operations
Hands-on experience with order management systems ( Including Excel )
Strong communication and coordination skills
High attention to detail, flexibility, and a proactive mindset
Ability to handle pressure and multitask without missing a beat