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Front Office Representative

ADK Egyptian-German Cult... - Heliopolis, Cairo

Front Office Representative

ADK Egyptian-German Cultural Centre - Heliopolis, CairoPosted 14 days ago
123Applicants for2 open positions
  • 12Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

Job Summary:

  • Attend to visitors and deal with inquiries on the phone and face to face.
  • Supply information regarding the organization to the general public, clients and customer and work on CRM

Main Job Tasks and Responsibilities:

  • Answer telephone, screen and direct calls
  • Work on CRM and make sure clients needs are served
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization
  • Direct persons to correct destination
  • Deal with queries from the public and customers
  • Ensure knowledge of staff movements in and out of organization
  • Monitor visitor access and maintain security awareness
  • Provide general administrative and clerical support
  • Prepare correspondence and documents
  • Receive and sort mail and deliveries
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Organize conference and meeting room bookings
  • Co-ordinate meetings and organize catering
  • Monitor and maintain office equipment
  • Control inventory relevant to reception area
  • Tidy and maintain the reception area

Job Requirements

Job Requirements

  • Verbal and written communication skills
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability
  • Stress tolerance

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