Job Details
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Job Description
Etisalat Global Services is hiring Technical Support Agent (Second Line- Complain Team) to be responsible for handling customers' technical issues and provide refund for customers in certain cases if needed.
Job Requirements
Job Requirements:
- Grads of any major .
- English Level B1+
- Flexibility with rotational shifts
- Technical experience is a plus
Job Benefits:
- Net alary 6300 (5300 basic net + 1000 KPIS)
- 15% increase cost of living allowances after 6 months
- Fully paid training ( 3 months )
- Social and medical insurance
- Free VPN line.
- Chance to be promoted after 6 months depending on performance.
Working Conditions:
8 working hours, 1 hour break ( Rotational Shifts ) max shifts for men ( 12 pm )
5 working days ,2 days off (Rotational)
Location: El Maadi ( Degla Square) , No Transportation Provided.
