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Receptionist (Shubra elkheima)

OPPO Egypt
Shubra, Cairo
posted 2 years ago
174Applicants for1 open position
  • 173Viewed
  • 19In Consideration
  • 154Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

1.Receiving the customers

2. Handle the customer complaint

3. Register all data on the System (customer data and mobile data)

4. Complaint analysis

5. Troubleshooting

6. Contact with the maintenance department

7. Deliver the mobile to the customer after fixing

8. Contact with the warehouse department for the accessories and spare parts price.

9. Receiving money from the customer

10. Contact with the financial department to finalize all financial cases

11. Report to the manager

Job Requirements

  • Max. age: 22-28
  • Proven customer support experience.
  • V.good English language command.
  • Females are preferred
  • Location shubra
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

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