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Job Description
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
- Defining configuration specifications and business analysis requirements.
- Performing quality assurance.
- Defining reporting and alerting requirements.
- Owning and developing relationship with partners, working with them to optimize and enhance our integration.
- Helping design, document and maintain system processes.
- Reporting on common sources of technical issues or questions and make recommendations to product team.
- Communicating key insights and findings to product team.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Job Requirements
- A bachelor’s degree in business, computer science or related field
- Experience leading and developing top performing teams.
- A history of leading and supporting successful projects.
- Previous experience in Business / Systems Analysis or Quality Assurance.