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Job Description
Full-Time Secretary / Online Customer Service Agent (Work from Home)
We are a hotel and serviced apartment business based in London, currently seeking a dedicated Secretary/Online Customer Service Agent to join our team remotely from Egypt.
Key Responsibilities:
- Respond promptly to guest inquiries and provide excellent customer service.
- Communicate daily updates and reports to the team.
- Adjust pricing and availability on online booking platforms.
- Prepare and manage Excel sheets, along with other administrative tasks as required.
Why Join Us:
- Work from the comfort of your home.
- Join a dynamic and growing international business.
- Be part of a team that values collaboration, support, and professional growth.
If you meet the qualifications and are ready to take on this role, we encourage you to apply!
Job Requirements
Requirements:
- Experience with online platforms such as Booking.com, VRBO, Airbnb, and Expedia is essential.
- Fluency in English (both written and spoken) is a must.
- Must be reliable, detail-oriented, and able to handle workload and pressure with ease.
- Strong communication and organizational skills are required.
- + 44 then 77 54 / 96 - 58 / 99