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Job Description
Join us in a full-time capacity as a Customer Service Representative at Customer Orb Limited. As part of our team, you'll champion customer satisfaction by addressing inquiries and resolving concerns promptly.
- Your responsibilities will encompass handling customer calls and emails, furnishing product details, processing orders, and ensuring overall customer contentment.
- This role offers a hybrid work arrangement, with a base in Alexandria, Egypt, and opportunities for remote work.
Job Requirements
- Proficiency in Customer Service Representative, Customer Support, and Customer Service skills.
- Demonstrated dedication to Customer Satisfaction and Customer Experience enhancement.
- Outstanding communication and interpersonal proficiencies.
- Ability to swiftly comprehend and resolve customer issues.
- Meticulous attention to detail coupled with adept problem-solving capabilities.
- Competence in relevant computer applications.
- Fluency in English is advantageous.
- Previous experience in a customer service capacity is preferred.
- College Degree or equivalent qualification.
