Business Quality Analyst - Italian Speaker
Cairo, EgyptPosted 11 months ago14Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
The Business Quality Analyst (BQA), is a subject-matter expert (SME) in Business Quality Improvement and his mission is to support the Quality in operations, monitor Business KPI´s and reduce service defects and non-added value tasks.
The Business Quality Analyst is the Point of Contact internally and for the Client, regarding quality.
Job Requirements
- Relevant evidence of quality certifications (preferentially, but not exclusive);
- Fluency in Italian and English.
- 1 Year of experience in Quality department
- At least 1 year professional experience in customer experience environment and/or related industries experience
- Proven record of quality initiatives and program design.
