HIS Application Specialist
Shorouk City, Cairo
HIS Application Specialist
Shorouk City, CairoPosted 2 hours ago2 open positions
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Job Description
Role Summary :
Shifa Group – Shorouk Branch is hiring an experienced HIS application specialist to oversee the day-to-day functioning of the Prime Care HIS system ( KHABEER) . The specialist will be responsible for coordinating with the HIS vendor, ensuring system uptime, monitoring backups, and ensuring full integration with other hospital systems. The ideal candidate must have a strong understanding of hospital workflows and HIS operations and will act as a bridge between hospital departments, IT, and the HIS vendor.
Key Responsibilities:
- Ensure the Prime Care HIS system ( KHABEER) operates smoothly across all departments.
- Act as the primary point of contact with the HIS vendor to ensure timely resolution of issues and development requests.
- Open, track, and follow up on support tickets and change requests with the vendor.
- Verify and monitor regular system backups and data integrity.
- Ensure all integrations are functional and data is flowing between various systems, including PACS (Radiology system), Laboratory system, Endoscopy system, E-Invoice (Government platform), SMS gateway, Website (e.g., appointments, inquiries), and the HR attendance system (biometrics).
- Work with end-users to gather feedback, document issues, and improve usage.
- Report incidents or system downtimes to the IT manager and escalate as needed.
- Maintain proper documentation for processes, credentials, updates, and logs.
- Conduct basic training and onboarding for hospital staff on HIS usage and workflows.
Job Requirements
Required Qualifications:
- Bachelor’s degree in IT, Computer Science, Biomedical Engineering, or a related field.
- A minimum of 3 years of experience with the Prime Care HIS system in a healthcare environment.
- Familiarity with hospital departments and clinical workflows.
- Experience in following up with HIS vendors and managing ticketing systems.
- Understanding of system integrations using HL7, APIs, or similar technologies.
- Knowledge of healthcare IT compliance, including e-invoicing and data security.
- Strong communication, documentation, and organizational skills.
