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HIS Application Specialist

Shorouk Specialised Hosp...
Shorouk City, Cairo
Shorouk Specialised Hospital  (Swiss Management)  logo

HIS Application Specialist

Shorouk City, Cairoposted 24 days ago
20Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

Role Summary :

Shifa Group – Shorouk Branch is hiring an experienced HIS application specialist to oversee the day-to-day functioning of the Prime Care HIS system ( KHABEER) . The specialist will be responsible for coordinating with the HIS vendor, ensuring system uptime, monitoring backups, and ensuring full integration with other hospital systems. The ideal candidate must have a strong understanding of hospital workflows and HIS operations and will act as a bridge between hospital departments, IT, and the HIS vendor.

Key Responsibilities:

  • Ensure the Prime Care HIS system ( KHABEER) operates smoothly across all departments.
  • Act as the primary point of contact with the HIS vendor to ensure timely resolution of issues and development requests.
  • Open, track, and follow up on support tickets and change requests with the vendor.
  • Verify and monitor regular system backups and data integrity.
  • Ensure all integrations are functional and data is flowing between various systems, including PACS (Radiology system), Laboratory system, Endoscopy system, E-Invoice (Government platform), SMS gateway, Website (e.g., appointments, inquiries), and the HR attendance system (biometrics).
  • Work with end-users to gather feedback, document issues, and improve usage.
  • Report incidents or system downtimes to the IT manager and escalate as needed.
  • Maintain proper documentation for processes, credentials, updates, and logs.
  • Conduct basic training and onboarding for hospital staff on HIS usage and workflows.

Job Requirements

Required Qualifications:

  • Bachelor’s degree in IT, Computer Science, Biomedical Engineering, or a related field.
  • A minimum of 3 years of experience with the Prime Care HIS system in a healthcare environment.
  • Familiarity with hospital departments and clinical workflows.
  • Experience in following up with HIS vendors and managing ticketing systems.
  • Understanding of system integrations using HL7, APIs, or similar technologies.
  • Knowledge of healthcare IT compliance, including e-invoicing and data security.
  • Strong communication, documentation, and organizational skills.

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