Skills And Tools:
- We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
- We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha’s Cloud IaaA/PaaS services.
- We’re a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable, scalable, and efficient implementations.
- This position will require high cooperation with other teams from project management, sales and business development. We’re always striving to learn more, expand our skills and grow our teammates,
Primary Focused Domain(s): IaaS, PaaS and SAAS, Devops
- Presenting and demonstrating Anahita’ S services to customers.
- Build scope of work/low level technical scope based on the business requirements.
- Deliver regional technical implementations and solution design within Anahita’ services on customer’s sites and remotely.
- Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission critical support.
- Conduct proactive services with clients through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
- Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
- Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g., Chalk Talks).
- Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
- Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
- Deliver solutions related documentations that could include scope of work / user manual.
- Participating in building Anahita’ s technical content library. Ex. Knowledge base and other technical contents.
- Assist in representing Anahita in any forum (i.e. seminars, technical or marketing, conferences event)
- Mentor other team members on deployed solutions and best practices.
- Perform other related duties as assigned
- Bachelor’s degree in Computer Science or equivalent.
- ITIL Foundation (Must)
- Microsoft Certified: Azure Solutions Architect (Must)
- AWS Certified Solutions Architect professional (Must)
- MCSE: Core Infrastructure (Must)
- Experience in the following technology: +7 (Microsoft: Azure, AWS, DevOps, micro-services architecture, and APIs)
- Experience within the Kubernetes platform and ecosystem.
- Experience building, testing, and deploying cloud based services.
- Understanding of algorithms and data structures
- Expert with provisioning, installation, configuration, operation, and maintenance of software, pipeline-as-a-code, infrastructure-as-code and continuous delivery environment using automated deployment and testing framework.
- Experience with Python OR Go
- Proficient with a variety of DevOps tools and CI/CD framework.
- Basic knowledge in SQL database administration and implementation.
- Solid understanding of client/server, networking, and Internet technologies fundamentals.
- Experience with Continuous Integration build tools (GitLab)
- High sense of responsibility and ownership, acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
- Technical Support - Heliopolis, Cairo22 days ago
- Senior Full Stack Developer - Nasr City, Cairo15 days ago
- SOC L2 Engineer - New Cairo, Cairo2 days ago
- Senior Odoo Developer - New Cairo, Cairo9 days ago
- Microsoft Dynamics CRM Develop... - Cairo, Egypt26 days ago
- IT Business Development Manage... - Cairo, Egypt8 days ago
- Senior Information Security Co... - 6th of October, Giza2 days ago
- Senior Java Enterprise Develop...Confidential Company - New Cairo, Cairo29 days ago
- Fiber Optics Engineer - Cairo, Egypt15 days ago