Service Advisor Engineer
Heliopolis, Cairo
Service Advisor Engineer
Heliopolis, CairoPosted 2 months ago63Applicants for2 open positions
- 3Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Act as the main point of contact for clients regarding technical inquiries and service issues.
- Analyze customer requirements and provide tailored solutions to meet their needs.
- Collaborate with engineering teams to address client concerns and facilitate service delivery.
- Prepare and present technical information to clients in a clear and understandable manner.
- Maintain accurate records of customer interactions, service requests, and resolutions.
- Identify opportunities for service improvement and provide feedback to management.
Job Requirements
Qualifications:
- Bachelor’s degree in Engineering, Technology, or a related field.
- 1-3 year of experience in a customer service or technical support role.
- Strong problem-solving skills and technical aptitude.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software and tools.
