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Spanish & English Customer Servi...

Centro CDX
Maadi, Cairo

Spanish & English Customer Service Agent

Maadi, CairoPosted 1 month ago
19Applicants for3 open positions
  • 15Viewed
  • 3In Consideration
  • 15Not Selected

Job Details

Experience Needed:
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Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Graduates
  • Fluency in Spanish and English is a MUST
  • Excellent communication skills
  • Customer service experience is a plus

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