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Network Technical Support

IT Pillars
Nasr City, Cairo
Posted 3 months ago
90Applicants for4 open positions
  • 39Viewed
  • 17In Consideration
  • 3Not Selected
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Job Details

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Job Description

  • Collaborating with the IT department on the deployment and maintenance of network technologies.
  • Enhancing intranet performance and creating internet domains.
  • Testing the exchange of data between computers, servers, modems, and routers.
  • Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
  • Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
  • Optimizing server capacity to keep up with demand in online traffic.
  • Testing network protocols and ensuring stable and secure server connectivity.
  • Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
  • Documenting network processes and layouts, as well as enhancing network security.
  • Keeping abreast of developments in network infrastructure and technologies.
  • Installation of software that monitors systems and networks for security breaches and intrusions.
  • Troubleshooting security and network problems.
  • Testing and identifying network and system vulnerabilities.

Job Requirements

  • Bachelor's degree in computer science, information technology, or similar.
  • Certified Microsoft, Cisco network professional preferred.
  • At least two years of experience as a network technical support.
  • Excellent English proficiency.
  • In-depth knowledge of network infrastructure, architecture, connectivity, and security.
  • Superb analytical and problem-solving skills.
  • Exceptional organizational and time management skills.
  • Excellent interpersonal, communication, and collaboration skills.
  • 2 years of work experience with incident detection, incident response.
  • Proficiency in all windows servers and linux.
  • Experience with firewalls and cyber Security and networking.
  • Cybersecurity certification is a must.

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