Project Manager

• Develops project plans and identifies tasks required to reach the design and output objectives.
• Set authority levels and determines the responsibilities of the design and development team.
• Identify client requirements taking into consideration statutory and regulatory requirements and incorporates these into the design of the system.
• Monitors and reviews design and development activities to participate in the verification and validation process.
• Follows up and reports on the project’s progress during the design, test and approval phase.
• Coordinates with the sales, HR, Operations, IT and Quality to implement project tasks as per the plan.
• Follows up on the project after the operations start for a period of time during the implementation phase and till the handover after reaching a desirable KPIs.
• Conducts regular meetings with the client to present and review business results.
• Analyses customer business cycles and requirements in accordance with the project scope of work and applies the necessary technology to support such processes.
• Conducts improvement opportunity analysis on all assigned projects in order to maximize RCC service offering and provide value-added to clients.
• Applies qualitative analysis of project operational processes.
• Prepares presentations and technical material covering RCC services, technical details and operational processes.
• Implements needed CRM (Seibel, Access, and Excel) application as required by the project.
• Establishes and maintains project manuals for assigned projects.
• Performs other related duties.

job requirements

More than 4 years

Bachelor's Degree