Administrative Secretary

6 days per week

Fridays are Off

Morning shift (10 am to 5 pm)
Evening shift (4 pm to 11 pm)
 

- **Patient Interaction:**
 - Greet patients and visitors with a welcoming demeanor.
 - Assist patients with the check-in and check-out processes, ensuring a smooth experience.

- **Data Entry and Management:**
 - Accurately input patient information, including payment history and transaction details, into the clinic’s management system.
 - Track customer behavior regarding payment methods, frequency, and outstanding balances to inform financial strategies.

- **Appointment Scheduling:**
 - Schedule, confirm, and manage patient appointments, optimizing clinic resources for maximum efficiency.
 - Follow up on missed appointments and reschedule as necessary.

- **Financial Processing:**
 - Handle billing inquiries and payment collections, ensuring accuracy in transactions.
 - Maintain records of payment histories to assist in tracking customer behavior related to financial interactions.

- **Customer Experience Enhancement:**
 - Collect and analyze patient feedback to identify trends and areas for improvement in service delivery.
 - Collaborate with marketing teams to provide insights that can influence media buying campaigns based on customer behavior patterns.

- **Administrative Support:**
 - Maintain organized patient records and filing systems.