1. Sales Strategy Development: 

   - Develop and implement sales strategies for offering service contracts to fleet customers.

   - Analyze market trends and customers’ needs to refine offerings.

2. Customer Relationship Management: 

   - Establish and maintain strong relationships with fleet customers.

   - Conduct regular follow-ups to ensure ongoing satisfaction with services and contracts.

3. Needs Assessment: 

   - Meet with customers to assess their fleet service needs and identify opportunities for service contracts.

   - Provide detailed explanations of service contract options and benefits.

4. Proposal Development: 

   - Prepare and present service contract proposals tailored to the client's specific fleet requirements and usage.

   - Negotiate terms and pricing to secure contract agreements.

5. Coordination with Internal Departments: 

   - Collaborate with finance, service, and operations teams to ensure seamless contract execution.

   - Work with service departments to ensure that contractual obligations are met.

6. Contract Management: 

   - Monitor and manage existing contracts to ensure compliance and performance.

   - Address any issues or disputes that arise during the contract period.

7. Performance Tracking and Reporting:

   - Track sales performance metrics and prepare regular reports for management.

   - Utilize CRM tools to maintain accurate records of customer interactions and sales activities.

8. Training and Support: 

   - Provide ongoing support and training to customers regarding service contract usage and benefits.

   - Stay updated on industry trends and innovations to provide informed recommendations.

9. Customer Education: 

   - Conduct seminars or presentations to educate customers about the advantages of service contracts and maintenance plans.