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Technical Support Advisor - Voda...

VOIS Egypt
Smouha, Alexandria
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Technical Support Advisor - Vodafone UK

Smouha, AlexandriaPosted 56 minutes ago
5Applicants for15 open positions
  • 5Viewed
  • 3In Consideration
  • 2Not Selected

Job Details

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Job Description

  • Act as a front-line interface with customers in the UK
  • Role involves responding to customers over the phone and resolving their technical-related inquiries.
  • Delivering and maintaining an excellent customer experience.

Benefits

  • Attractive salary packages.
  • Online training.
  • Hybrid Work Module (only 2 days from office) after 2 months.
  • Laptop provided and headset + Internet allowance.
  • Career progression.
  • No overnight shifts.
  • 5 working days + 2 days off.
  • Social and Medical insurance
  • Annual balance + Lieu.
  • Profit share and annual salary increase after conversion.

Job Requirements

  • English fluency is a must (B2 or higher)
  • Graduates & dropouts only can apply.
  • Technical background is preferred.
  • Egyptian Nationality is a must.
  • Excellent communication skills.
  • Excellent typing skills.
  • Having a previous experience in customer care is a plus.

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