Job Summary:

The Firefighting Supervisor will oversee the operations and maintenance of firefighting equipment in Egypt and ensure reaching the sales target. This role involves ensuring the effective functioning of equipment, managing a team, and maintaining compliance with safety standards. The Supervisor will also be responsible for client support and developing relationships within the firefighting sector.

Key Responsibilities:

1. Operational Management:
   • Supervise the installation, maintenance, and repair of firefighting equipment.
   • Ensure equipment is maintained according to manufacturer specifications and safety regulations.
   • Ensure achieving sales target with the highest customer satisfaction. 
2. Team Leadership:
   • Lead and manage a team of technicians and support staff.
   • Provide training and guidance on equipment handling, safety protocols, and operational procedures.
3. Client Support:
   • Act as the primary point of contact for clients regarding equipment issues and service requests.
   • Ensure timely response to client inquiries and resolve issues promptly.
4. Compliance & Safety:
   • Ensure all operations comply with local safety regulations and standards.
   • Conduct regular safety inspections and audits of equipment and procedures.
5. Reporting:

• Provide regular reports on equipment performance, maintenance activities, and client feedback to the Department Manager.
• Document all service activities and maintain accurate records.