Customer Care/Success Representative
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Job Details
Skills And Tools:
Job Description
-Responsibilities:
• Provide corresponding teaching services for the college according to the company's service process.
• Monitor the quality of teachers' teaching and support users' learning progress, provide timely feedback, resolve any issues, and actively promote the improvement of teaching quality.
• Maintain good communication with paying students and parents, provide learning planning and suggestions to achieve sales targets.
• Improve customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.
• Track student learning and resolve issues related to student and parent learning effectiveness.
Job Requirements
-Qualifications:
• English can be used as a working language, and strong active communication skills.
• Cheerful, positive and affable.
• Team spirit, sense of responsibility and strong execution.
• Passionate about the education industry.
