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Job Description
- Design, install, and configure all servers.
- Manage Active Directory domain service and group administration.
- Manage and monitor WSUS and ensure all systems are updated.
- implement, monitor, and maintain Microsoft Azure solutions, including major computing and storage services.
- Manage and monitor Microsoft 365 exchange.
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
- Responsible for all future system upgrades and hardware.
- Perform data backups according to the 3-2-1 Backup Strategy and disaster recovery operations.
- Analyze, design, test, document, and implement solutions for continuous data availability, integrity, backup, and protection.
- Monitor and troubleshoot IP Phone system.
- Diagnose, troubleshoot, and resolve hardware, software, and other system problems and replace defective components when necessary.
- Monitor all systems daily and respond immediately to all raised issues and concerns.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Troubleshoot and resolve issues with SAN storage and Tape library.
- Organization and inventory of all hardware and software resources.
- Respond to escalated tickets of the IT team.
- Collaborate and support the work of other staff engaged in similar functions.
Job Requirements
Academic and professional qualification, Training
- Bachelor's degree of Computer Science or Information system or any related field
- Windows and Mac servers’ management
- Certified MCSA and CCNA are preferred
- Up-to-date on IT and software trends
Skills - Communication
- Problem-solving
- Planning and organizing
- Business acumen
- Creativity
- Flexibility
- Multitasking
- Time management
- Working under pressure
- Attention to details
