Cloud Solutions Delivery Leads / Senior Saudi Arabia

Ejada -
Jeddah, Saudi ArabiaPosted 1 year ago

33Applicants for3 open positions

Job Details

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Responsibilities

Working in collaboration with a wide range of customer teams managing services.
Management of cloud services implementation and delivery and migration to the Cloud.
Develop and implement a new operating model for the services moving to the cloud.
Work closely with the teams implementing the applications, providing service input, but also coaching in their move to Agile practices.
Implement the necessary structures, roles & responsibilities required within the teams.
Define the cloud-centric measures and performance metrics that will track the effectiveness of the services we deliver to our customers.
positively influence the culture of the teams, helping them embrace new technologies and ways of working.
Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades.
Providing accurate and regular reports to the management on the performance of the service delivery.
Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.
Runs IT operational aspects, such as successful monitoring of systems and applications, and participates in defining SLAs and KPIs of IT services.

Requirements

Bachelor’s degree in Computer Sciences or IT or relevant field.
Proven experience for 5+ years or more in Cloud including experience in cloud implementations.
Strong technical knowledge and experience in web and microservices solutions using technologies like .Net, Java, Dockers, Kubernetes, VMware, etc.
Strong technical knowledge and experience in cloud platforms like Microsoft Azure, AWS, OCI, IBM Cloud, etc.
Exceptional customer-facing skills, strong organizational skills and ability to manage and prioritize tasks efficiently.
In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
Experience in working in a customer facing in a service-based role.
Good technical understanding and ability to keep up to date with rapidly changing market trends.
Experience in Producing great documentation including target operating models, service designs, service descriptions, processes & procedures
Experience of managing DevOps teams and of Continuous Delivery
Experience in Leading teams delivering services migrating to and based on the Cloud.
Extensive knowledge of IT procedures and available technology solutions.
Ability to meet strict deadlines.
Strong communication skills and ability to work collaboratively with different stakeholders
Excellent brainstorming abilities.