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Job Description
- Assist the Business Development Manager in implementing growth strategies within the MICE (Meetings, Incentives, Conferences, and Exhibitions) and event management sector.
- Conduct preliminary market research on potential clients, industry trends, and competitors in the MICE and event management fields, gathering insights to support strategic planning.
- Help schedule and coordinate business meetings with prospective and current clients, preparing necessary materials and presentations for MICE service offerings.
- Support in drafting proposals, sales contracts, and other documents, ensuring they align with MICE industry standards and company guidelines.
- Keep detailed records of sales activities, revenue, and client interactions, and help monitor performance metrics and client satisfaction.
- Provide assistance in post-event support, helping to gather client feedback and address any follow-up needs to maintain strong client relationships.
- Maintain and update the CRM database with client information, ensuring accuracy and facilitating smooth client management.
- Support the onboarding and training of entry-level team members in business development processes and best practices in the MICE industry.
Job Requirements
- Proven experience as a Business Development Assistant, Sales Assistant, or similar role, preferably within the MICE or event management industry.
- Familiarity with MS Office Suite; experience with event management tools is a plus.
- Basic knowledge of the MICE industry and an understanding of event planning and coordination processes.
- Strong communication and organizational skills, with attention to detail and the ability to multitask in a fast-paced environment.
- Team-oriented with excellent interpersonal skills to collaborate effectively with internal teams and external clients.
- Time management skills to prioritize tasks and assist with meeting deadlines effectively.
- Bachelor’s degree in Business Administration, Marketing, Event Management, or a related field is preferred.
- Proficiency in English; additional languages are a bonus, especially for assisting international clients.
