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Job Description
- Maintaining and upgrading existing systems as required
- Controlling solution development
- Supporting project management
- Designing new computer systems and frameworks
- Troubleshooting technical issues
- Risk mitigation planning
- Collaborating with Business Analysts, Project Leads, and IT team to resolve issues and ensuring solutions are viable and consistent
- Creating system guidelines and manuals for the organization
- Running training sessions and workshops on system processes
- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
- Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval
Job Requirements
- Critical thinking ability
- Strong problem-solving capacity
- High-level written and verbal communication skills
- Project management skills
- Ability to work under pressure and to tight deadlines
- Knowledge of data modelling and data visualization tools
- Proven work experience as a Project Coordinator or similar role
- An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills
- Strong working knowledge of Microsoft Project and Microsoft Planner
- Strong experience in business requirement writing
- BSc in Business Administration or related field
- Certified as Business Analyst is mandatory requirement
- PMP / PRINCE2 certification is a plus
- 5-7 years of experience In Business analysis role
