Customer Support Representative
HR HUB -
Cairo, EgyptPosted 10 months ago54Applicants for20 open positions
- 11Viewed
- 3In Consideration
- 3Not Selected
Job Details
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Job Description
Key responsibilities include:
- Respond to customer inquiries via phone, email, and chat in English, French, and Spanish
- Troubleshoot issues, provide product information, and process orders and returns
- Update customer records and maintain accurate documentation
- Escalate complex problems to the appropriate teams
- Contribute to the continuous improvement of our customer service processes
Job Requirements
- customer service or sales experience, ideally in a multilingual, fast-paced environment
- Fluency in English, (both written and verbal)
- Excellent communication, problem-solving, and multitasking abilities
- Strong computer and software proficiency
- A genuine passion for delivering outstanding customer experiences
- Language proficiency level B2-C1 in English. - Education: Graduates only.
➡️Military service: Completed or Exempted.
➡️Second interview from site.
➡️Language: English, ( B2/C1).
➡️Location: Palm strip 6th of October city, Maadi or New Cairo
➡️training is paid
