1. HR Operations & Compliance

• Manage end-to-end HR operations for the plant (payroll coordination, attendance, contracts, leaves).
• Ensure compliance with labor laws, health and safety regulations, and food industry standards.
• Maintain updated employee records and HR systems (HRIS).

2. Recruitment & Workforce Planning

• Partner with operations and production managers to forecast manpower needs.
• Lead recruitment for production, logistics, quality, and support functions.
• Manage onboarding, induction, and probation evaluations.

3. Employee Relations & Engagement

• Address employee grievances and resolve conflicts in a fair and timely manner.
• Foster positive labor relations and liaise with union representatives (if applicable).
• Implement engagement initiatives, suggestion programs, and morale-boosting activities.

4. Training & Development

• Identify skill gaps in plant staff and design training plans in coordination with production leaders.
• Promote safety and hygiene training in line with dairy industry standards.
• Facilitate leadership development for supervisors and team leaders.

5. Performance & Discipline

• Implement performance appraisal cycles for factory and administrative staff.
• Support supervisors in setting KPIs and evaluating frontline employees.
• Manage disciplinary actions, warnings, and termination processes professionally and lawfully.