Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- We are seeking a versatile and proactive E-Commerce Assistant to join our team. This role is ideal for a dynamic individual with a background in administration, marketing, customer service, shop management, and blog writing. As an E-Commerce Assistant, you will support our online business across various functions, handling administrative tasks, enhancing customer experience, and implementing marketing strategies to drive growth.
Job Requirements
Job Requirements:
- Experience: Minimum 1-2 years in an administrative or e-commerce support role, preferably within a retail or online shop environment.
- Proven Work Experience: Experience as an administrative assistant, virtual assistant, or similar role.
- Office Management Knowledge: Understanding of office management and daily operations, with the ability to handle various administrative tasks.
- Technical Skills: Proficiency with MS Office (Excel, Word, PowerPoint) and familiarity with office equipment such as printers and fax machines.
- E-commerce Platform Proficiency: Experience managing product listings, inventory, and orders on platforms like WooCommerce, Shopify, or similar.
- English Proficiency: Minimum B2 level English proficiency (according to the CEFR), with excellent verbal and written communication skills.
- Customer Service Skills: Customer-focused mindset with experience in handling inquiries and resolving issues.
- Marketing Knowledge: Basic understanding of social media marketing, Google Ads, and SEO. Experience with keyword research and on-page optimization is a plus.
- Content Writing: Strong writing skills for blog posts, product descriptions, and customer communications. Basic SEO writing knowledge is a plus.
- Organizational and Time-Management Skills: Highly organized with excellent time-management skills and the ability to multitask across various business functions.
- Analytical Skills: Ability to analyze data from marketing campaigns, website traffic, and other sources to identify trends and recommend actionable improvements.
- Creative Thinking: Innovative approach to problem-solving and campaign ideation to drive engagement and improve customer experience.
- Adaptability: Ability to learn quickly, adapt to new tools and trends, and work well in a fast-paced environment.
- Preferred: Additional qualifications as a personal assistant or secretary are a plus, as is experience with content creation tools (e.g., Canva) for marketing purposes.
