At Osolutions, we specialize in delivering integrated data-driven growth solutions across diverse sectors. We are currently seeking a dynamic and dedicated Account Manager to join our team, focusing on Food and Beverage (F&B) brands. This role involves overseeing operational management, client relationships, strategic planning, media buying, and third-party coordination.

Job Description

Overview:

The Account Manager for F&B brands will be the primary liaison between our clients and internal teams. This role requires a strategic thinker with excellent client management skills, operational acumen, and a flair for orchestrating comprehensive marketing strategies.

Key Responsibilities:

Operation Management:

• Oversee the daily operations of client accounts, ensuring that all processes align with client objectives and company standards.
• Streamline workflows and ensure the timely delivery of services and solutions to clients.
• Monitor and evaluate the efficiency of internal processes and suggest improvements.

Client Management:

• Build and maintain strong, long-lasting client relationships by understanding their needs and aligning our services to meet them.
• Conduct regular client meetings to review progress, discuss strategies, and identify opportunities for upselling or cross-selling.
• Respond promptly to clients’ requests or issues, fostering a client-first culture.

Strategy & Planning:

• Develop strategic plans for client accounts, leveraging industry insights and data analysis to drive growth.
• Collaborate with cross-functional teams to create and implement effective marketing and branding strategies.
• Establish and track key performance indicators (KPIs) to measure the success of campaigns and suggest data-driven improvements.

Media Buying & Coordination with Third Parties:

• Oversee media buying activities, ensuring optimal placement and negotiation of media spaces to maximize reach and engagement.
• Coordinate and manage relationships with third-party vendors, including photographers, videographers, and advertising agencies.
• Ensure all third-party activities are aligned with client goals and brand guidelines.