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Call Center Agent

Masterco RFM
Baton Rouge, United States
Posted 1 year ago
179Applicants for20 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Position Overview

We are excited to provide you with details about the Outbound Call Center Agent position at Masterco Marketing. This is a remote, work-from-home opportunity designed for individuals who excel in making outbound calls and setting appointments. Throughout this description, you will encounter the term "close." In this context, a "close" refers to an appointment that results in the complete installation of a home security system.

Job Responsibilities

As an Outbound Call Center Agent, you will be making outbound calls using a power dialer. Your primary objective is to confirm the prospect's interest in receiving a Home Security System and schedule an appointment for them to speak with our sales team.

Qualification Criteria for Customers

To qualify for our security system, the customer must:

  • Be a homeowner
  • Pass a soft credit check with a minimum "C" level credit score
  • Not currently be in contract with another security company or have a contract that will soon end
  • Be willing to have our system installed in their home

What We Provide

  • A power dialer
  • List of contacts to call
  • Comprehensive training on how to use the system
  • A detailed script
  • Opportunities for career growth

Pay Structure

Our compensation is performance-based. Here's how it works:

  • If you do not achieve at least one close weekly, you will be paid $5 per booking regardless of the close status.

Weekly Pay Based on Closes:

  • 1 close: $84
  • 2 closes: $112
  • 3 closes: $140
  • 4 closes: $168
  • 5 closes: $196
  • And so on...

Our goal is to achieve 70 bookings per week, which translates to 10 bookings per day.

Potential Earnings:

  • If none of the bookings close, you can still earn $350 per week at $5 per booking.
  • If all 70 bookings close, you could earn up to $2017 per week.
  • The average close rate is 33%, which typically results in 23 closes out of 70 bookings, equating to approximately $701 per week. However, even with no closes, achieving 70 bookings per week at $5 per booking will still earn you $350 per week.

Join Our Team

If you are motivated, have excellent communication skills, and meet the job requirements, we encourage you to apply for this exciting opportunity at Masterco Marketing. Join us and help provide top-notch home security solutions to homeowners.


 

Job Requirements

 

  • Fluency in English
  • Ability to work according to CST time zone
  • A quiet workspace free from background noise
  • A reliable laptop or computer
  • Stable internet connection
  • Availability to communicate through WhatsAppMust be able to work 2 pm - 8 pm CST
  • Must be reliable
  • Must have a computer and noise-canceling headphones

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