Customer Support Representative
Madinaty, Cairo
Customer Support Representative
Madinaty, CairoPosted 1 month ago56Applicants for1 open position
- 29Viewed
- 6In Consideration
- 17Not Selected
Job Details
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Job Description
- Answer inbound calls from clients asking about available units in TMG projects.
- Provide detailed and accurate information regarding unit types, prices, payment options, and locations.
- Record client details and inquiries in the CRM system for follow-up and reporting.
- Forward qualified leads to the sales team or relevant department.
- Ensure a high level of customer satisfaction through professional and timely responses.
- Stay updated on current offers, unit availability, and project updates.
Job Requirements
- A bachelor’s degree is required.
- Fresh graduates are welcome to apply.
- Strong verbal and written communication skills are essential.
- Ability to handle customer inquiries and provide accurate information
- Multitasking abilities and effective time management.
- Problem-solving skills and the ability to handle stressful situations appropriately.
- Familiarity with CRM systems or call center software is preferred.
- Ability to multitask, stay organized, and perform effectively in a fast-paced environment.
