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Front Office Assistant

Corinthia Hotel London
Cairo, Egypt

Front Office Assistant

Cairo, EgyptPosted 22 days ago
323Applicants for5 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

We need an Assistant Manager Front Office, responsible and very sociable, ready to develop and grow with us. If you are a responsible and active person who truly loves and knows how to socialize, and willing to relocate, we will be glad to accept you into our team!

Responsibilities:

  • Assist the front office manager.
  • In charge of all front desk operations.
  • Dispatch courier mails and keep record of them and coordinate ID and other visitor’s cards.
  • Answering questions about the companies’ policies, services and handling of any client complains.
  • Come up with financial rate, create budget and decide which departments receive certain allocations.
  • Train front office employees on better customer service.
  • Oversee front desk operations and ensure client receives 100% satisfaction.
  • Resolve client complains in a timely manner and respond on time to any complaints.
  • Participate in interacting with guests and ensuring that shift duties are handled by front desk employees.
  • Handle guest security and create functional emergency procedures.
  • Handle all of the company’s petty cash.
  • In charge of faxing documents to various locations on a timely manner.

Please Note The Following:

  • Monthly Salary: 3,500GBP and above depending on level of experience.
  • Employment type: permanent, (Full Time)

 

Job Requirements

Qualification and Experience:

  • Preferred Language of Resume/Application: English.
  • 1 year minimum proficiency experience.
  • Experience with Hotel (Hospitality and Tourism and some others).
  • Average level in English.
  • Positive attitude.
  • Good communication skills.
  • Ability to work under pressure.
  • Ability to work on own or in teams.
  • Experience in communication and good conduct.

Benefit:

  • The Employee is eligible to receive a semi-annual discretionary bonus of up to a target of 45% of your Base Eligible Earnings as defined in the Company's Bonus Plan.
  • Based on your performance, you can over-achieve your bonus target pursuant to the Company's Bonus Plan.

Employee shall be afforded Health Insurance and Retirement (Pension) Plan in accordance with the prevailing market practice in the United Kingdom and the applicable laws and regulations

Employee shall be entitled to up to thirty (30) days of Paid Vacation/Leave (plus Bank Holidays) in any given calendar year provided that Employee remains a full time employee during such period of time. If Employee’s employment falls short of twelve months in any given calendar year, Employee’s entitlement to thirty (30) days of  paid vacation/leave shall be reduced on a pro rata basis. Employee shall be eligible to accrue paid vacation/paid time off in accordance with the company's paid vacation/paid time off policy, as it may be amended from time to time, and at the rate equal to other similarly situated employees.

All qualified applicants will receive consideration for employment without regard to location, nationality and country. The Corinthia Hotels need the service of candidate in and outside the United Kingdom as the hotel management we secure the traveling document employee may need to travel and work here in the United Kingdom. Contact on ……. careers(at)conrithia.com

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